INFORMATION ABOUT US

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    INFORMATION QUESTIONS

    FREQUENTLY ASKED QUESTIONS

    WILL I RECEIVE THE SAME PRODUCT THAT I SEE IN THE PICTURE?

    Definitely! The pictures that we have put on the website are the original images of our products. Our aim is to grow our business by delivering unmatched products and customer service to our audience. Therefore, we can never deceive our valued customers by showing one thing and delivering another.

    WHERE CAN I VIEW MY SALES RECEIPT?

    When you place an order on our website, you can take a screenshot of the checkout page that shows all the details, like the billing address and order number. Additionally, we send you an email of the sales receipt to help you keep a record of your purchase. This receipt will help you exchange the product if needed.

    HOW CAN I RETURN AN ITEM?

    We deliver the product after double-checking that they are of superior quality. So, you won’t find the need to return an item. But if you feel the need to return or exchange the product you buy from us, our team is there to help you settle it. We have some terms and conditions depending on which we can help you with your query. Our customer care representatives are always available to serve you.

    WILL YOU RESTOCK ITEMS INDICATED AS “OUT OF STOCK?

    When an item goes out of stock, we check the warehouses to see if the item in demand is available. However, if there is an item that you are interested in buying, it’s better to message customer care regarding the product. They can inform you if they plan to restock the product.

    WHERE CAN I SHIP MY ORDER?

    Although the business started in the US, our deliveries are not limited to only one continent. By partnering with the logistic companies, we plan to deliver our products to most of the countries across the world. Nevertheless, the customers should keep this mind that to send the items to a different region, they have to pay the shipping charges accordingly.